Privacy Policy

Effective Date: 06/02/2025

Last Updated: 05/31/2025

1. Introduction

Coropos Web Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share personal information when you visit our website or use our services.

2. Information We Collect

Contact Form Data: Name, email address, and message contents submitted via our contact form.
Newsletter Subscription: Name (optional) and email address through our integrated signup form.
Automatically Collected Data: IP address, browser type, device info, pages visited, and referral source via Google Analytics.
Chat Data: Messages and conversation history through our Chatwoot chat widget (only when you choose to use it).

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries and provide quotes
To deliver requested services
To send newsletters (only if you opt in)
To analyze and improve site performance and security
To detect and prevent fraudulent activity

4. Data Storage and Security

We use SSL encryption and secure hosting practices to protect your data. All information is stored in protected environments and only accessible by authorized personnel. Our contact forms are protected with reCAPTCHA and email security protocols.

5. Sharing Your Information

We do not sell or rent your data. We only share your information with the following trusted third parties:

Google Analytics: for website usage analytics and performance monitoring
Chatwoot: for live chat functionality and customer support
Sendinblue (Brevo): for newsletter delivery (if you opt in)
Legal authorities when required by law or in fraud investigations

6. International Visitors

Our services are limited to users located in the United States. International users may be shown a location-based notice and may have limited access to certain features.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent to receive emails or newsletters at any time

To exercise your rights, please email us at legal@coroposws.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Our cookie banner allows you to manage your preferences for different types of cookies:

Essential Cookies (Always Active)

Session cookies: Required for website functionality and security
Security cookies: Protection against malicious attacks and fraud
Load balancing cookies: Ensure optimal website performance

Analytics Cookies (Optional)

Google Analytics (_ga, _ga_*): Website usage statistics and performance monitoring
Google Analytics (_gid): User behavior analysis for site improvements

Functional Cookies (Optional)

Chatwoot cookies: Chat widget preferences and conversation continuity
User preference cookies: Remember your cookie choices and settings

Managing Cookies: You can manage your cookie preferences at any time by clicking the "Cookie Preferences" link in our footer or by revisiting our cookie banner. You may also disable cookies in your browser settings, though this may affect website functionality.

Third-Party Cookies: Some cookies are set by third-party services we use (Google Analytics, Chatwoot). These services have their own privacy policies governing their use of cookies and data.

9. Email and Marketing

We will only send you marketing emails if you explicitly opt in. You may unsubscribe at any time using the link provided in the email or by contacting us directly.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is used, you can reach us at:

Email: legal@coroposws.com
Address: 6 Whitewater Drive, Manchester, New Hampshire, United States

11. Policy Changes

We may update this policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be modified accordingly. We recommend reviewing this page periodically.